21-DAY SATISFACTION-GUARANTEE POLICY
You are the final judge of our products. Try out the products if they fit or satisfied your needs. If you are not TOTALLY SATISFIED, simply return your purchase to us within 21 days of shipping date to you for exchange or refund. Customer pays for return shipping, via any method to us. Shipping and Handling cost are not refundable.

Outlet articles Outlet articles can only be exchange to other articles or a voucher for future sales. We don't give money back

Make sure the goods are send back in the same condition as they where delivered Please return merchandise to ( no cash on delivery )

Emmen schoenen
Winkelcentrum Woensel 12
5625 AA Eindhoven, NB
The Netherlands, Europe

When Things go wrong with shipping
All articles are send to you in a sealed protect envelope or box. If goods dont arrive at your address or if articles are damage by transport? Then please contact us through our internet site or phone. We then notify our carrier which will start a investigation. They will trace the route the package has made and where things have gone wrong. Because our carrier has to contact several company’s outside our country this investigation can take up 8 months (depending on the corporation of other companys). The result of the investigation will be send to you a soon as it arrive. This result is final and depending on the result we will take action. In most cases your cost are been transfer back to you unless the result of the investigation has a other result.

DEFECTIVE MERCHANDISE
All items are guaranteed against defects in materials and workmanship within a period of 6 months after purchage. We can not give guarantee to goods that are used for other purpose than where they are made for. Also we can not give guarantee to lacquer leather and zippers. If you have any doubt about a product, dont hesitate to write us a message with your question. We will always try to satisfy you.